PUT IT ON LAY-BUY - Terms, agreements and contract

Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com has identified core principles we believe are integral and imperative for all Lay-Buy agreement deals transacted through our PUT IT ON LAY-BUY checkout payment option to be fair and reasonable per the Fair Trading Act 1999.

The following principles below therefore make up the Terms & Conditions for any Lay-Buy or Layby contract and related transactions entered into. This applies to all and any lay-by contract template utilized by both the vendor or consumer:

  1. Record of Payment
    A record of payments transaction history will always be available for both the merchant and buyer, recording all amounts paid to-date and the date and value of all future pending payments as per your agreed lay-by policy.
  2. Storage and Identification of Lay-Buy Products
    Product’s on Lay-Buy will be set aside and stored separately to other products. Products will be clearly identified as ‘Lay-By contract’ products by a number or some other identification.
  3. Cancellation of Lay-Buy by Buyer
    The buyer may cancel their LayBy agreement form at any time prior to delivery of products and on delivery of products if the products are damaged by so advising seller in writing or if seller agrees, orally.If a buyer cancels a Lay-Buy, seller will, if so requested by the seller, give the buyer a “cancellation statement” which sets out-
    a) The purchase price of the products; and
    b) Advise customer of the cancellation fee payable to seller under all Lay-By terms and conditions; and
    c) The total amount paid under the Lay-Buy; and
    d) Any amount owing to either the buyer or seller under the layby terms on the cancellation of the Lay-Buy.If seller does not accept the buyer’s oral cancellation it is obliged to give/send the buyer a duly completed Lay-By Form of Cancellation immediately.
  4. Cancellation of Lay-Buy by Seller
    The seller under a Lay-Buy must not cancel it unless –
    a) The buyer breaches a term of the Lay-Buy; or
    b) The seller stops trading; or
    c) The products are no longer available
  5. Cancellation on breach by Buyer
    If a buyer has breached a term of a Lay-Buy and seller intends to cancel the Lay-Buy, before doing so seller must –
    a) Give the buyer notice of seller’s intention to cancel the Lay-Buy; and
    b) Allow the buyer at least 14 days within which to rectify the breach; and
    c) The notice to be given has to be:I) in writing, sent to the buyer’s last known address, or, if the buyer so agrees, orally; and
    II) must specify the breach of the Lay-Buy for which the Lay-Buy is being cancelled; and
    III) must state the time within which the buyer must rectify the breach;
    IV) must state the matters listed per below:* the purchase price of the products;
    * all cancellation charges payable under the agreement; and
    * the total amount paid under the Lay-Buy;
    * any amount owing to either the buyer or seller under the terms of the Lay-Buy on the cancellation of the Lay-Buy.The Lay-Buy is cancelled at the end of the period specified in the notice unless the buyer rectifies the breach before then or Seller agrees not to cancel it.
  6. Cancellation where business closes
    If Seller under a Lay-Buy agreement proposes to stop trading before the agreement is completed, Seller must give notice of the proposal to the buyer and must either –
    (a) allow the buyer 7 days within which to complete the agreement; and
    (b) cancel the Lay-Buy
  7. Cancellation where products not available
    If the products are no longer available, Seller must cancel the Lay-Buy and refund all monies to the buyer.
  8. Effect of Cancellation
    Subject to the above, when a Lay-Buy is cancelled by either party, Seller must refund all money paid within 14 days less a AUD $25 cancellation fee. There are circumstances which prohibit Seller from keeping the cancellation charge. These include but are not limited to, situations where the products are damaged or not delivered or where Seller has breached a term of the Lay-Buy statement.
  9. Cancellation Charge
    Seller shall charge the buyer a AUD $25 cancellation fee under the terms of all Lay-Buy deals.
  10. Banking Charges back Fees
    The seller shall be entitled to pass-on to the buyer all charge back fees received by any given bank for any given customer charge back from any given Lay-Buy deal.
  11. Service Fee
    Seller shall not charge the customer any interest charges, membership fee or service fee on any Lay-Buy sales transaction. Lay-Buy Financial Solutions Pty Ltd trading as www.lay-buys.com charge an admin fee, which is a once-off 1.9% of the total order value at checkout. The buyer will pay this amount to Lay-Buys at checkout at time of paying the down payment. This fee is an admin fee and is therefore not refundable.
  12. Lay-Buy Reporting
    Seller shall have reporting in place for all Lay-Buy deals covering Down Payment made, Lay-Buy period, Frequency of payments required, Payment amount required per installment; and a full record of all payments made to-date (amount and date on which made).
  13. Delivery
    The seller will only dispatch the buyer product/s after receiving the final installment payment for all Lay-Buy deals.
  14. MISCELLANEOUS
    14.1   This Agreement shall be binding upon, inure to the benefit of, and be enforceable by the representatives, successors and assigns of the parties hereto.
    14.2   This Agreement may be amended only by a written instrument duly executed by all parties hereto.
    14.3   The parties hereby represent and warrant that each of them has full legal right, power and authority to enter into this Agreement and to carry out its obligations hereunder.
    14.4   This Agreement may be executed simultaneously in one or more counterparts, each of which shall be deemed an original but all of which together shall constitute one and the same instrument.
    14.5   Article headings contained herein are for reference purposes only and shall not in any way affect the meaning or interpretation of this Agreement.
 ACCEPTANCE OF YOUR ORDER -
  • The display of any item on our website is not an offer to sell and www.circavintage.com shall be under no obligation to supply the products ordered through this website.

  • If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified.

  • If items that you order are out of stock, subject to a delay in stock updates or the price is higher than that shown on your order, we will try to contact you at the email address or telephone number you provided when placing your order.

  • If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. We will not supply a substitute product without your express authority.

gift wrap parcel

 DELIVERY INFORMATION -

  • Circa Vintage London ships all items available on our website to most postal areas in the UK using Royal Mail Special Delivery including Northern Ireland, Isle of Man and the Channel Islands. 

  • For worldwide deliveries we use Royal Mail International Signed For.  

  • All items will be individually and securely packaged to ensure safe transit and delivery.

  • We can also arrange same day courier delivery for customers living in London, please telephone during our opening hours to discuss the options. 

  • We insure each purchase during the time it is in transit until it is delivered to you.

  • Once your order has been processed and shipped, you will receive an email containing your tracking number.

  • Should you wish to track your parcel, please enter your tracking number on the Royal Mail website, www.royalmail.com.

  • For your security, all orders with www,circavintage.com must be delivered to the cardholder's billing address. Customers may also be subject to standard fraud prevention checks.  Failure to pass these checks will result in cancellation of your order.

  • All shipments require a signature on delivery.  If there is no-one available to receive the parcel, a calling card will be left for you to re-arrange delivery.

  • Orders dispatched are subject to credit clearance, address verification and availability of items. 

  • We will contact you if there is a delay or if items are out of stock.  In order to make this process as fast as possible, please make sure that you supply all relevant contact details including an email address and phone number that you can be contacted on immediately if need be.

 
DELIVERY VAN

 CHARGES AND OPTIONS -

  • Standard delivery is FREE on all orders from Circa Vintage, either in our boutique or online. 

  • Exclusions are: premium delivery services such as same day or guaranteed Saturday delivery or courier requests.  It's also free for orders of any value if you opt to collect in person after making a purchase.

  • We usually ship within 2 working days Tuesday to Saturday after your order has been received and processed.

  • Please note, items ordered online after 12pm on Saturday will not be posted until the following Tuesday when we reopen after the weekend.

  • Your order may be sent out in more than one package, especially if the items are bulky or heavy and therefore may arrive separately, but you won't incur additional delivery charges as a result.

  • If you order items separately, your order may be consolidated and those products will arrive together with any excess postage charges refunded.

  • We can't guarantee delivery within our usual timescales to a small number of remote rural areas.  See the section on Delivery arrangements for more details.

  • Please note that we reserve the right not to deliver an order if we believe the address is not secure, for example to a communal postal address or PO box.  If this affects an order you place, we'll notify you as soon as possible.

  • We do try our best to meet the delivery timescales that we quote, but occasionally a parcel can be late due to reasons that are out of our control.

 

 DELIVERY ARRANGEMENTS -

Delivery Options 

Price 

Timing 


Royal Mail Special Delivery within 3 working days (up to 4 working days for remote areas)

 


Free


Delivery to UK mainland addresses: Monday to Saturday guaranteed by 1pm, excluding public holidays (Monday to Friday for remote areas).  If you require your package to arrive on a certain day Monday to Saturday please contact us after placing your order and we will try to meet your request.

Collection in person


Free


Available for collection during normal opening hours, please contact us to advise of approximate date and time of collection.  We may also be able to accommodate a collection outside of opening hours by prior arrangement.

Royal Mail International Signed For

 Free


Delivery to: Western Europe 3-4 working days, Eastern Europe 5-6 working days, Rest of the Word 7-10 working days. All timings are approximate and delays may occur due to customs charges.  Please see “Customs and Import Duty” below.

 

 VAT -

  • If you are in the UK or EU and are shipping to the UK or EU, prices are shown inclusive of VAT (at the current rate).

  • Delivery outside the EU may be subject to local import duties and taxes. Please see below. 

 

 CUSTOMS IMPORT DUTY -

  • Deliveries outside the UK are subject to customs, legal, regulatory and certain practical restrictions.

  • Any customs or import duties are charged once the parcel reaches its destination country. 

  • Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as clearance processes and duty collection vary depending on the country and the amount of duties applicable. 

  • This may delay your delivery, as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods. 

  • Duty payment may need to be confirmed and paid before clearance of the goods/or pay in cash on delivery of the duties when the courier delivers/or an invoice will be received by post after the goods are delivered. 

  • Please be aware that if you don’t choose to pay the import taxes we reserve the right to charge any additional costs incurred by Circa Vintage Ltd to you. 

  • Local duties and taxes are non-refundable, should you wish to return an item.

  • For further details contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

     
     
    RETURNS PROCEDURE
    • We hope you’ll love every Circa Vintage purchase you make; however you may decide that you need to return your item(s) for a refund.
    • If you are in the UK and you cancel and return your order within seven days after the day you get your goods, and you cancel the whole order, we will refund the standard postage and packing costs you paid as part of that order (if any), in accordance with the Distance Selling Regulations.
    • If you placed your order outside of the UK and would like to return your item, there is a £21 administration fee that applies.
    • If you paid for premium, express or international delivery, we will only refund the cost of standard UK delivery unless your order was damaged in transit for which separate procedures are in place.
    • You will usually have to pay the costs of sending the order back to us. We will not refund any postage and packing charges if you cancel after the seven days allowed under the Distance Selling Regulations or if you only cancel part of your order.
    • We request that all returns are neatly folded and returned in a saleable condition with all store tags attached and free from odour; If items have been worn or damaged we reserve the right not to refund.
    • This does not affect your statutory rights.
    • Depending on the size and weight of your order, you can make UK returns via our shop, Royal Mail, Collect+ or using MyHermes.